1The basics›
By browsing or buying, you agree to a short set of rules. We own the content on this site unless we explicitly attribute it; please don't copy or redistribute it for commercial use without asking. Prices, lead times, and availability are subject to change without notice; an order confirms the price at the moment you confirmed it. We may decline to fulfil an order if we suspect fraud, if stock has run out, or for any other reasonable cause; you'll be refunded in full. If something goes wrong on our end — a damaged shipment, an item that isn't as described — tell us and we'll repair, replace, or refund within a reasonable time. Statutory consumer-protection rights in your country apply alongside these terms and are not reduced by them. Any dispute we can't resolve directly will be heard under the law of our country of incorporation.
1.1These terms are written to be read in daylight — if anything is unclear, ask and we'll explain.
2Orders & work›
Usually a reply within a working day.
2.1Payment›
2.1.1We agree terms up front and invoice as set out in your quote. No surprises after the fact.
2.2Changes›
2.2.1Small tweaks are part of the day; larger changes we re-quote together before carrying on.
3Contact us›
You can request a copy of everything we hold on you, ask for any of it to be corrected, withdraw consent for processing, or have your records deleted entirely. We will handle any reasonable request within thirty days without charge. You also have the right to ask for your data in a portable, machine-readable format so you can move it elsewhere. If we ever disagree with you about how something has been handled, you have the right to raise it with your local data-protection authority.